P L E A S E N O T E
When placing and fulfilling an order through our website, boutique, email or phone it constitutes as an acknowledgment to the below information.
S H I P P I N G
Once orders have been placed we are unable to make any amendments to orders. This includes combining orders, adding pieces to existing orders or changing the delivery address.
Most orders ship within 1-3 business days of purchase (All orders placed with our express delivery option will be dispatched same day if ordered before 12pm). Orders are not shipped on the weekends or holidays.
All parcels are sent via Royal Mail Post. Once each parcel is dispatched from the Mermaids Swimwear studio, you will receive an email confirmation which includes tracking information to the email address used to place your order, if for some reason you did not receive an email, please check your spam folder and add email@example.com to your safe list.
All Parcels are trackable via www.royalmail.com until it arrives to the specified postal address using the tracking number you have been provided with.
In the unfortunate event that an item you ordered suddenly became out of stock and is no longer available (We promise these cases are rare). You will be contacted within 24-48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order.
Normal Shipping within UK (1-4 business days) £4.99.
Express Shipping within UK (Next business day) £7.99.
Normal Shipping within EU (5-7 business days) £8.99
International Worldwide Delivery (5-10 business days) £10.99