P L E A S E N O T E
When placing and fulfilling an order through our website, boutique, email or phone it constitutes as an acknowledgment to the below information.
M A D E – T O – O R D E R
All made to order designs are produced on a made-to-order service in the colour, print and size of your choice. Each garment has a production time frame which is noted within each designs product description in the made to order swimwear section on the website. All orders are best placed via the website for customers ease.
A confirmation email will be sent to you within 48 hours from the time of your order to notify you that we have received your order. In this email we ask customers to provide a specific date in which they require there order for to ensure we can have this ready in time before we put in for production.
If we do not here back from you within 48 hours of this email being sent your order will be cancelled.
Once this has been confirmed you will be sent a second email confirming your order is in production and you will be provided with an estimated dispatch date on your order. When your parcel has been posted your tracking number will be emailed to you, so you can track your parcel from the moment it leaves our studio until it arrives to your specified postal address.
All garments are designed by Daisy and we do not offer a custom design service or accept any requests to alter the design.
We supply all our imagery and in depth information about each design on our website to create peace of mind for our online shoppers. We understand online shopping may be a daunting procedure and we are here to help, guide and reassure you along the way, to ensure your shopping experience with us is memorable.
We pride ourself on our selection of high quality materials and wide range of colours and prints that our designs are produced in. With such a selection, we understand you may be stuck on which colour to choose or that you would like to see the fabric before ordering, so we are more then happy to post out fabric swatches if requested.
As we work closely with our wholesalers to ensure our colours and fabrics are updated regularly, we do have to make note that fabrics/colours can be discontinued at any time and although we do our best to stay on top of this at times it is out of our control. We never want to see our selection discontinued but in the case of this happening we want to assure you that we will do whatever we can to come to a happy conclusion.